We offer the best deals: Today's customers are confident about their choices in the marketplace and they are always looking for opportunities when shopping for any service. We are aware of the need to develop new strategies and products to provide our customers with the best deals.
Easy to do business with: Do business with us and you will find that we are efficient, easily contactable and we always strive to make transactions run smoothly for our customers.
Accessibility: Our retail outlet at Harrison Gardens and our office space at The Bond in Leith provide easy access for all of our clients without parking restrictions. We view this as a way of taking the high street to our customer. Easy access to our premises coupled with personal, customer focused service.
Early adopters: An early adopter is knowledgeable, discerning, engaged, and ready to move when a new product comes onto the market. At Blair Cadell we are early adopters of new technology, procedures and processes. We listen to what our customers want and take it on board.
Client retention: We have a high level of client retention with many clients returning to us again and again.
Innovation: One of the ways in which we have moved on from the traditional High Street law firm is to embrace new technology. All staff manage their own workload from typing to answering phones and meeting with clients. This makes us extremely efficient. All of our data is on a central network meaning that any information required by our clients can be accessed by any member of staff and reported to the client with no delays for the customer.
Involving the whole team: We recognise that the key to our success is people - be they those we serve or those we employ. We have a team of highly trained and customer focused professionals within our organisation who dedicate themselves to the development of existing and new business on all levels.